Where I get truly confused is when the customer's accomplice hands me the cash or swipes, and says, "this is their money, this is their card, I'm not really buying it". Am I still required to card them if they claim they're not paying for it?
After arguing, what if the friend just hands the adult the cash/card in front of me? It seems sketchy but i could be wrong.
This happened to me once, and I kept insisting for an ID, but they started getting angry at me, so I backed down because I didn't feel like arguing and there was line I had to shorten.
But now that my supervisor made us sign a notice saying we understood the consequences of selling alcohol to a minor, I want to do the right thing next time. Am I wrong to check the friend's ID?
Most Helpful Girl
Yes, you are still required to card them. If they refuse to show their ID, you need to deny the entire sale. Check the liquor sales laws for your area and make sure, but where I live, if a group of people is purchasing alcohol every member of the group needs to be carded. It's illegal to sell alcohol to a minor and there are many and serious consequences for it, so next time, don't let a pushy customer or a line scare you into doing the wrong thing. Those customers are the ones holding everything up, not you. If you run into trouble, call your manager over rather than making the sale.1