Why is my request to redeem my xper points being ignored?

I've requested to redeem my xper points twice so far for a gift card. No response. I have more than enough points to redeem it.
is there a reason as to why it's being ignored?
does gag only work on weekdays for redeeming points? Haha help?


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Most Helpful Guy

  • I suppose it takes a few days now, due to the (possibly) long queue of people wanting to redeem the points.

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Most Helpful Girl

  • sometimes it takes a few days. just gotta keep checking ur email :)

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    • Ok. I've redeemed in the past and it was fulfilled within 30 minutes so I'm just confused haha. Thanks!

    • maybe they're just busy or somethin. haha

    • Lol now I look like an idiot for requesting twice 😲

What Guys Said 4

  • That can happen if you make request at weekend - My first donation to RAVEN was requested on a Friday evening and not processed till Monday - I even asked a question about it as well - It will happen soon

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  • You will never have your points redeemed, its all just a trick to keep you utilizing their platform

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  • It will take a few days for the request to go through

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  • Have you checked your email (normal email, the one you used to sign up with the site)

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What Girls Said 3

  • How long ago did you request it? It took them about 48 hours to get back to me. It's not instant.

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  • I imagine that it will be processed on Monday because you made the request during the weekend.

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  • It takes s few days.

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    • To even get a response?

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