Why is it that sometimes, when someone gives an answer that is kind of mean, untrue, or very blunt, why do some people say "I appreciate your honesty"?
I can't remember where I've seen this, but I do know that I've seen this.
Also, I've never seen any sugar-coating. When I give advice, I'm not blunt about it, because I try to be tactful and I try to be caring, enough so that the QA will actually try to listen to what I have to say.
Most Helpful Guy
One man's blunt is another man's honest answer. Too much sugar coating is bad for your teeth.
And sometimes, people won't listen unless you give it to them straight. Some might call it rude, the PC crowd of course, with their endless blather about self esteem, etc.
Sure ,you should try not to alienate people, but if you have to tell them they're doing something wrong, it's not rude just to tell them that 'You are doing something wrong.!' If you tell them, 'Gee, did you ever think that maybe you could have done Y instead', or similar twaddle, most of them are not going to get the point.1