I work in social services as admin. One of the young people I know are on the system as I went to school with her but haven't had any sort of contact with her since years before we even left school.
Anyway, me and a friend were just walking past a pub a few weeks ago where this girl was having an argument with this man. I only heard her saying "I didn't mean it" to him when he punched her hard in the face. Me and my friend carried on walking for our safety plus we had a 1 year old with us so to get involved wouldn't be a great idea.
Then a week later, I saw her walking around town with the same man with a massive bruise around her left eye... she was following this man like she was on a lead... definitely an abusive relationship. As a caring person, I decided to search her up on system to find out who her keyworker was to inform the keyworker of the events occured around her own client. That was all I needed... I emailed the keyworker, she thanked me for telling her. Next day, I am suspended from work for 'breaching confidentiality'... was this reasonable?
Okay I did something wrong, but I did it for all the rights reasons.
Most Helpful Girl
unfortunately yes you did breach confidentiality and you are lucky you're only being suspended instead of fired and a ban from working in social services. you not only breached confidentiality but you abused your position in admin to find her key worker and search up her personal information on the system.
i agree its shitty that trying to protect someone can get you in trouble but from the companies point of view you violated her rights to privacy as she didn't consent to you sharing information about her personal life and you could have made things a whole lot worse for her in terms of abuse now they have to look into it.0