I bought a laptop from Argos last night and I set it up. Today after school I switched it on, only for it to say my password was wrong logging into it. I tried the same password for 10mins and all of a sudden it let me log in. I'm at uni so I need to use Excel and my laptop said I had to activate it via email which I did and I confirmed. Then when I went back onto excel it kept a asking me to activate it even though I had already received an activation email. So I restarted the laptop only for it to go back to saying my password to log on was wrong. I reset it and I clicked alt f10 to reset the laptop and not its saying this (picture above). I bought this last night and I just realised my Argos receipt says 'exempt from 30day refund. What can I do?
Laptop is faulty and Argos receipt says exempt from 30day refund?
What Guys Said 3
If it's faulty, you are covered under the consumer rights act, for the first 6 months. After that, you have to prove an inherent fault. You have up to 6 years to do that.
This may or may not be a fault. It may be something you've done.
If it's inherently faulty, this exemption from a refund does NOT apply. Statutary laws cannot be overridden.0
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