Has an ex ever apologized to you for their behavior and how did this impact your relationship?

It has just happened to me that an ex apologized for how he behaved towards me two years ago. How bad his life circumstances were and so on.
I'm wondering if such apologies are benefitial for both parties or rather for the one apologizing? Will everything between the two stay the same or may there be changes?

Any thoughts or experiences regarding the question? I really would appreciate each and every answer.
Has an ex ever apologized to you for their behavior and how did this impact your relationship?
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