When I have a haircut, for a day it gets soft and normal curls, but then it goes back to its crazy way. It's like I can't control my hair at all. It's naturally curly, but since I live in Canada and it's extremely windy, my hair easily turns puffy. You could see the pics in my profile. And when I tie my curly hair, it gets somewhat straight, somewhat puffy, and somewhat crazy. It seems to have a mind of its own.