Computer Experts : Do you know how to solve this problem ( given below in description ) ?

I am from Asia and my brother is in Europe. He has some computer software problem. How can I see his computer and solve those problems?
I have heard about Remote desktop manager or something like that. Any idea?


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  • For something more universal, there is google remote desktop. Works on Windows, Linux, Chromebooks and maybe OSX (not sure). Although you need a pretty fast connection, on both ends.