Everymonth I pay my credit card for £24.98. This month it was due on the 20/07/16 and I made an early payment on the 14/07/16 because I knew I would struggle with money at the end of the month. However the credit card company took another payment out on the 20/07/16 and it's put my onto an overdraft. I get charged £10 per day for those overdraft fees. They said they won't be able to refund me for another 5days. That'll be £50 overdraft. The bank said they won't pay those fees and I'm certainly not paying them as its not my fault. I made my payment, so what should I do?
Most Helpful Guy
If you pay your credit card by direct debit, then the day they take money out is set and not changed. Making an extra payment is irrelevant and doesn't change that they will debit your account on the AGREED upon date, for the AGREED upon amount.
Obviously you didn't clear your credit card debt, or they would have taken nothing. So they were within their rights to take back the portion of the debt you agreed to deliver on that date.
If you don't want to get caught like this in the future, tell your bank that you don't want the over draft facility and that if there is no money in the account, to refuse a direct debit.
For now, you are responsible, because you don't know how the system works.0
Most Helpful Girl
Well, if it's an automatic payment, then they are going to take the money out every month on that day at the same time. Even if you already made a payment to them, they can still withdraw that payment.
Did you call them ahead of time and let them know that you were paying early? If not, then they may not be liable for the overdraft fee. I know it's a tough situation. But calling them first would have been best.
You can still ask them to pay for the fee, as you had already made the payment. But with credit cards you can pay more than the minimum payment each month on them. So they wouldn't know right away if paying early was your intention.