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What's the use of an apology if the damage is done?

Sometimes one is forgiven for more serious offenses (ex: betrayal of trust, stealing). In an extreme case, there was a woman that forgave her repentant rapist. The guy still got sentenced but the woman no longer carried that hatred.

I'm trying to understand the logic of a sincere apology. Even if the person is super remorseful, what's the point of even saying sorry if the damage is done? Sometimes it makes the person no longer hate you nor feel the need to punish you. I don't understand how so if there is no way to undo it all.
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The damage already happened. If they wronged you badly, then you'll be hurting forever.
What's the use of an apology if the damage is done?
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