Girls, Should people expect free advice via Instagram, Twitter, Facebook etc?

JimRSmith u
A friend of mine told me she'd been knocked back, after having asked a question on (I think) Instagram to an account she follows.

She got told "I don't give out advice for free. You pay for my time", and wasn't best pleased by that response.

I tend to think to myself that those sites aren't exactly Q&A sites like G@G, so although that seems a little rude, is it necessarily wrong?
People should expect free advice
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People should NOT expect free advice
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GirlGuy
Updates:
9 mo
I just found out - the person who said this, actually followed HER first, lol. In a lot of ways, that makes the rude response seem even more unpleasant...
Girls, Should people expect free advice via Instagram, Twitter, Facebook etc?
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