Why are Americans so good at customer service? What are your customer service stories?

MrHopper
Speaking as some one from blighty our customer service isn't... terrible, it works and a bit of banter on the call makes it go well... but when for whatever reason I get put through to an American, although I can tell its a "smooshy smooshy fake" its actually really reassuring and helpful and you feel they listen to you.

Is it perhaps as Americans have a "performance" related pay system?

where as in the UK you can piss about all day and still get the same wage, and getting fired takes A LOT and even then you can sue them for unfair dismissal if they fuck up. Maybe its because we also more honest, if you ask some one in a restaurant if something is nice they might say "nah i dont like it, but try this" or when i was ringing to cancel my car insurance once the guy asked what my quote from the other company was. I told him and his reply was "Woaah... well i am not even going to waste your time trying to match that"
Why are Americans so good at customer service? What are your customer service stories?
Why are Americans so good at customer service? What are your customer service stories?
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