I called two places out to look at my well in a city of like 10 thousand people and the office later said they would be out in 20-30 minutes and 4 hours later they finally came as I was about to give up and leave. Same thing happened with another company I tried to have come out last week. The lady never put me on the schedule, then they didn't show up. Actually both companies did that. Neither seemed organized, nor were they very punctual as far as time was concerned. Makes me wonder if country folks are just a little more laid back etc.