What are your thoughts on this headline? Are we all so thin skinned, and easily offended ?

ariadneR
London North East Railway apologises and promises to deal with conductor who wished passengers a cheery 'good afternoon, ladies and gentlemen, boys and girls' after 'non-binary' LGBT rail union rep said it didn't 'apply to them'
What are your thoughts on this headline? Are we all so thin skinned, and easily offended ?
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