They kept sending me matches that were over a month inactive, I wrote to their customer service and this is what they replied
"Thank you for contacting eHarmony Customer Care.
I understand your concern about your match's last login date. Please be aware that some of our members still actively check up on their new matches and communication from their email; even if they don't log in frequently. Of course, we encourage all our members to log in often as that can actually increase the matches received. If you see a match you are interested in, try communicating. We'll be sure to notify them by email even if they don't log in.
Even though your match may have not logged in in a while, we don't want you to miss out on a great opportunity, so as a result, we've chosen to send these matches to you to review. We encourage all of our members to reach out and communicate with their matches to find out why we brought you two together. If you decide they're not a good fit for you, you're welcome to hide or block them.
As you can see they blatantly denied any problems, it doesn't take a PhD to tell you that someone who is inactive for that long is not looking for a relationship and won't respond to any messages you send ! feel free to submit your own terrible experience with this or other dating sites.
Most Helpful Girl
Hmm I have had both good and bad experiences. One of my bad experiences was someone who lied about their age in their profile and was about 10 years older. Because of this, they looked NOTHING like their profile picture and I felt like I was almost tricked in order to meet them. I felt bad that they had to lie in order to get someone to go out with them but at the time I just went along with it and tried to have a pleasant evening. However, I did not contact the person after this initial meeting.0