My friend's ps4 doesn't work what's the problem?

Well bascailly her ps4 called for an update and after she updated it it opens for a secound then it gives a black screen and shut down


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Most Helpful Girl

Most Helpful Guy

  • im not sure what the problem is exactly but does the on/off light flash yellow, green or blue when you try to start it up?

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    • It opens the safe mode always

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    • Still didn't call her 😛 but you're welcome 😄

    • Alrighty bro :)
      if it still isn't working let me know and i'll do some research

What Girls Said 1

  • You should probably be asking play station that question not gag. Don't they have a support page on their website?

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What Guys Said 4

  • i think the firmware got corrupted or its bricked, did it shutdown while updating or did anyone pulled the plug while when her ps4 was updating?

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    • Nope it asked to be downloaded on a flashmemory and we did so then when we open it it goes directly to safe mode

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    • Sooooooo?

    • soo you should take it to a repair shop or give it into warranty of sony

  • Did you at least wait for two minutes? After the PS4 updates, it will restart itself and turn itself back on.

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  • He didn't buy an Xbox

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    • She * , and she already got the xbox , and xbox sucks 😛

  • Out of service congrats. You should send it to service.

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