Who can help me with my phone problem?

I get the following message:
"Google play services is stopped"
after clicking on 'ok' i get the message again or the following message
"The proces com. google. process. gapps is stopped

What to do?


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Most Helpful Girl

  • I don't have an android phone anymore but when that happened, I just went to settings -> google play store -> delete cache or reset. It was something along those lines.

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What Girls Said 1

  • You should call customer service.

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What Guys Said 2

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  • Try clearing the cache under applications and also trying using "Force Stop". If that doesn't work reboot the phone. If it still doesn't work there might be a virus or software issue.
    Use the CC cleaner app to clean out your phone, it's free and I use it all the time.

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