Password for Windows 7 not working?

Just got a laptop in the mail yesterday evening. Did my password and everything. Was on it for like… 6 hours, put it to sleep. Went to get back on it a hour or two later, and suddenly my password says incorrect. I’ve tried it a millions ways the last 40 minutes. And nothing works. I can’t reset password because I don’t have a disk or another computer. I can’t restore because I need my password to do so and it says it is incorrect. I know I have been putting in the right password, what do I do?


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Most Helpful Guy

  • Boot from Windows disk

    Select 'Repair' (something like that)

    Select 'Command Promt'

    Type: copy c:\windows\system32\sethc. exe c:\

    Hit Enter.

    Type: copy c:\windows\system32\cmd. exe c:\windows\system32\sethc. exe

    Hit Enter.

    Reboot

    On login screen hit 'Shift' key 5 times. Command Prompt will open.

    Type: net user *your usename here* *new password*

    Now you can login.

    OR

    There's a way to recover using Linux. Google it.

    OR

    New installation of Windows.

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What Guys Said 4

  • I think someone probably messed up with your laptop.
    If the password doesn't work you can try various other password recovery tools and if still doesn't then contact Microsoft Customer Assistance.
    If you don't want to do that then I would suggest a re-install of the OS.

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  • Just reboot it.

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    • I dont have a disk. It didn't come with a disk. Like I said. I've tried to reboot through safe mode but you need a password for that too and it's not working...

    • Just a hard reset

  • You can factory restore it. That will erase everything including the password you put on it. Usually the factory restore is launchable during the bootup but you have to hit the proper F# (F2, F12) very quickly.

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  • Try taking out the battery and putting it back in.
    Then type in your password.
    Make sure you check the Caps lock.

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