How to contact Amazon?

So I bought my brother a Christmas present On Amazon and I was just checking the tracking. It's apparently sent it to the wrong country and has already been picked up. I'm looking for a way of contacting them to tell them they've sent it to the wrong place. Oh and I checked my address and my address is correct. But I can't see any form of contacting them online


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Most Helpful Guy

  • Scroll down to the bottom of the website page and click help, then click need more help? Then choose the contact us option and there you have it.

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Most Helpful Girl

  • Maybe contact amazon instead if you can't get hold of the seller, but there's usually a section to contact the seller on the site.

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    • Sorry, there should be something on the bottom of the page to contact amazon

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    • Contact amazon directly, not through the order page. Go to the bottom of the page there should be a "contact us" section. Email them with the order ref and tracking number and let them know what happened.

    • Will try that thanks

What Guys Said 3

  • From where? I see a number 1 (888) 280-4331. But I'm here in the USA. Your question is to vague.

    www.amazon.com/.../display.html

    Returns & Replacements
    www.amazon.com/.../ref=hy_f_4

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    • Amazon. com

      USA

    • AH, then call the number I gave... it'll be a heck of a lot faster than doing anything else.

  • I ordered a book from them 10 years ago and never got it

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    • Oh wow. I'm scared. I ordered a book box set for my brother in time for Christmas and I don't think I'll get it. The thing is I've ordered from them before and they've never got it wrong

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    • Ahh that sucks

    • Yes it did suck. I lost my money and not a word from the seller and the company

  • Customer service is a phone thing not an online thing for them for the most part.

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What Girls Said 0

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