I have a credit card from Aqua and this month I had to pay back £24 by the 20th which is today. I repaid that amount on the 13th and it shows on my Aqua statement that I repaid the £24 on the 14th and I have £0 to pay on the 20th. I just checked my bank account and I'm £24 overdraft and Aqua took money from my account. I don't know what to do and I can't call till the morning but I'm so upset. I'm really trying to prioritise my bills etc and I made sure to pay it before it was due cause I knew I didn't have much money and they've took more money out for what? I also can't afford to pay the £10per day overdraft fees. Will Aqua refund me?
A credit card company has taken unauthorised money out of my account! Why?
What Guys Said 3
Ring them with all the details in front of you and ask them why they have taken this money. There may be a legitimate reason, but if it was taken in error, perhaps as a duplicate payment, then I'm sure they will refund you. This can only be resolved by ringing them and finding out what's going on... Good luck! :)0
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ur so hot bby ;)0
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