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Even if you’re determined to get your ex back right this second, you’ll need to step back to get a bit of distance and perspective first. One important reason to do this is that, if your ex is really saying you’ll never get back together, you probably shouldn’t try to force it or you’ll only make the situation worse.
Getting some distance from the situation will also help you have a better sense of what went wrong and how you can fix it. Take at least a week or two to cool off and to be able to think more rationally about the situation instead of acting with your emotions.
Take this time to be on your own, write in your journal, and deal with your feelings. This can help you approach the situation with more of a plan and less intensity.