Are job sites like indeed scams? Do employers really look at those applications?

Anonymous
I feel like most people hire based off who you and know and less off of the experience you have. A friend of mines recently applied for a few Starbucks on indeed and I don’t want to bring her hopes down but I feel like she’s better off having someone refer her to a Starbucks vs applying on her own through those job brings sites. She does have experience because she currently works at a coffee shop but I really think those sites are sort of like scams.
Are job sites like indeed scams? Do employers really look at those applications?
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