Is it weird to say next or next person as a technician?

Anonymous
I work in a pharmacy and my boss didn't like how I used the word "next" if there was a long line and people weren't moving when clearly it was there turn and they are just staring at you. I always made sure to ask how may I help you after I said next. Plus she never says have a great day or have a great night to the customers ever she's kind of fast paced like if you had a question about two different medications she will be all fast saying rash or burn like its a test question to a customer. Instead of saying this medication is for such and such.
Is it weird to say next or next person as a technician?
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