Do you like being a customer service representative via phone?

Question

I had a customer service job for about a year.
It wasn’t my thing.
I had no training & had to help customers on their broken products in which I didn’t know anything about.
To see what the product was I had to google it.
There is a job opening for another customer service role via phone that I’ve been referred too.
Is it ok to turn it down?
After the experience I’ve had, I wouldn’t like that type of role again

Answer 1

genericname85 | 224 opinions shared on Education & Career topic.

Master

yeah that's the world we live in. incompetent people having to do jobs without knowing what the fuck they're doing. we see that up to the highest offices xD

i notice the same every time i call an expert in for something. even doctors. i always seem to know more than them on the issue, cause i look shit up before i ask, so i'm not fooled by incompetent idiots.

Do you like being a customer service representative via phone?

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