Would it be wrong if I never called a potential employer back for this reason?

Anonymous
I applied for a position at a grocery store. I had the interview and now I have to do a background check. I had to go through hireright and I find it very confusing. It keeps saying my ssn is wrong when I know its not. Im afraid to tell the lady who interviewed me because I asked for help multiple times and now she's just irritated. She said she would call me when my background check came through. Im pretty sure it never will. Would it be wrong if I just never got back to them about it? Obviously I wouldn't get the job and id probably never shop there again just because they'll probably feel like I've completely wasted their time.
Would it be wrong if I never called a potential employer back for this reason?
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