When someone says "I'm here for you" for emotional support, but their actions don't show it?

Why would someone say things, when clearly they don't mean what they said?
They're fake
Vote A
They want to tear people down
Vote B
They just feel bad, but don't really want to help.
Vote C
Other (explain)
Vote D
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When someone says "I'm here for you" for emotional support, but their actions don't show it?
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