What do you do when your friend says she doesn’t know what else to say?

Anonymous
I was telling her about some of my problems and what I’m dealing with in my life rn. And she gives me cliche advice. And then I continued and she was like sorry I don’t know what else to say. I just feel like a burden! Nothing she says can help, but what hasn’t helped was her not even texting me at all throughout quarantine to check up on me even tho she knows I was in a bad situation and she was thriving with her business and boyfriend.
What do you do when your friend says she doesn’t know what else to say?
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