Why is this girl, who is a bully, overly sensitive to criticism of herself?

Anonymous
This “friend” used to try to embarrass me in front of other people, and would criticise my appearance to try and humiliate me. She does it to a lot of different people as well. I’ve figured it’s jealousy. However, once when she criticised me and I defended myself/said the same thing back to her but nicer, and she looked incredibly offended and upset. I wasn’t even mean to her I just defended myself/gave her a taste of her own medicine. So why is she so insensitive towards other people but so sensitive when it comes to herself?
Why is this girl, who is a bully, overly sensitive to criticism of herself?
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