I'm not that guy but I feel this may be a race thing. (hate to pull that card)
im a regular customer and I've done nothing wrong.
what should I do?
should I confront him or should I report him to the store manager?
Most Helpful Girl
If it's genuinely bothering you I'd say something. Depending on what you feel comfortable with, either approaching the man directly and politely mentioning the situation and if there is an issue (and not passive aggressively) or emailing/calling the store manager to discuss it for him to address.
It's not acceptable for a staff member to make customers feel unwelcome or that you're being treated differently
Most Helpful Guy
I would do what feels most right for you. Personally, I would probably try to ignore him as well as I could. If it really is a race thing, there's all the more reason to ignore him and treat him like thin air. However, this might not be the right approach for you. So, if it does bother you too much to shop in peace, I would definitely confront him. Make sure to be polite and maybe a little formal in how you phrase it but make it clear to him that you do not appreciate his stares. Also, don't let yourself be pulled into any kind of argument. If he gets grumpy or loud about it, just tell him that you will contact the store management if this doesn't stop and walk away.
If it still doesn't stop, do contact the management. I think confronting him first may help because if you can say to the manager "I already told him off but he's still doing it", it gives you better cards.
Of course there is a slight chance that the manager will come up with some kind of excuse like: "He's not staring at you in particular. We just need to watch out for shoplifters." If that happens, threaten him to go shopping somewhere else. It doesn't matter how scared they are about shoplifting, they should provide a comfortable atmosphere for their customers.