Have you ever ordered something online and they shipped you something totally different?

[Finchie40]

I prefer to buy things shopping in a store as well over online ordering because most online ordering is false advertisement , they will show pictures of what the item is and give a description and when it arrives it is complete opposite of what I was shopping for so yes I had horror stories with online ordering , they either send the wrong thing or it comes in damaged and to return it is such a pain in the ass so unless it’s something that I can’t find in the stores near me then I will order online and take the chance but I hate doing it because part of me knows it’s going to come in messed up and the waiting game sucks tracking your package is a pain in the ass especially around the holidays hoping shit arrives before hand , the last package I ordered was Christmas Gifts I ordered at the end of November, they had almost a month to send it to me. , but I had to tell my friends that they had to wait for their Christmas gifts because it didn’t arrive by Christmas, it arrived on New Year’s Eve instead , When I received the package their was a note on the package saying We are sorry , please be careful opening the package Broken Glass , I was so pissed off , I opened the package and every item in there was destroyed , I thought why would they even send this to me knowing they destroyed all the items and making me wait this long? I know why because they didn’t want to deal with The hassle of returning it. So I had to reach out to the place I ordered from and explain what happened , That took a couple days of hearing back from them , they were nice and said they are sending me new items but now I am still waiting on that , who knows when that will arrive and if it will arrive undamaged. So yes online ordering sucks

[GoodGuyBreakingBad]

I ordered this refurbished Cricket Wireless phone from Ebay
the woman who sold it only sent the front of phone and
no battery, no back, no charger she said If I wanted them
they would need to charge me extra money for each one of
them items wow did this piss me off.. So I learned my lesson
do not buy second-hand cell phones from Ebay and just buy
a brand new phone

[Smoke-n-Growls]

I don't buy online from sellers I don't know or don't trust. I often have email or phone conversations with small businesses or Etsy stores or the like before I order so I can do my due diligence.

I've had the wrong item sent only a few times over years of online shopping on occasion. Each time, I've called the business/owner and negotiated for the rightful item.

Every time, I've kept the wrongly sent item and gotten the right order sent immediately - often by Express - for free.

It pays to be nice, forgiving, and firm. These business owners don't want to be known for being unreliable or inaccurate, but they also (rightfully) don't tolerate rudeness or entitlement. Be a good customer, receive good service.

It's too bad about the skateboard stand - I'd recommend reaching out and saying they shipped you the wrong thing and you paid for it. Though I do wonder - weren't you suspicious about what you were ordering when it turned out $100 more expensive? Did they charge you extra after you sent your order or something?

I'd not care about the goods - I'd be more worried about the money.
But at the same time, it's good you'll have use of it in the future. If it's too much hassle to return, just keep it if you plan to use it. Maybe you can find a way to still use it to display your skateboards in the meantime. :D

[MORPHEUS_12]

I have never had any problems with not getting what I purchased. I am very very careful from who and what I buy. Not sure if you ordered this item from Ebay but Ebay protects the buyer more than it does the seller. All you have to do is open case with Ebay and they have to address your claims within 3 days.

[Jjpayne]

Not yet thankfully 😅 but I have received a couple of things where it was clearly much less and much cheaper than I was expecting which is why I very carefully look at the products description and not at just the picture. One such time was me trying to order a vhs movie, a message to my daughter and while there was a picture of the movie and the it saying it was a movie, there was small print in the description that said, this is not the movie, but the book 😠

Ever since then, very careful reading before I buy

[josephinelcajon]

Well not me but I do know a friend ordered a kids toy on Amazon and instead of opening the box gift wrapped it for her 7 year old son for Christmas. Well Christmas morning was quite interesting at their house. He opened the gift. Most everyone else was busy giving him plenty of time to fully un-wrap his gift. She heard him ask does it take batteries. Without looking up said yes. And went to get them. Coming back her son was holding a very life like 12" vibrator with the cap off ready for the batteries. Needles to say that turned into "the talk" and mom has a new toy and son has a choice of what he really wanted. All was very happy in the end!

[lilyanony1]

I personally can't say that does happen to me, but I have had a company try and meet demands in an impossible fashion. Take the money, then give a long delivery date only to arrive in drip drop fashion making my order seem big when they're only delivering 1 item at a time.

Annoying!

[matchrestore]

I ordered some underwear- briefs in particular- a few weeks ago. Came as the same color, size, and fabric, but one came as a men's thong instead of briefs. I opened the package before I noticed so probably can't return it at this point. I'll just throw it on someday and see how my wife reacts lol!

Right brand, right color, right size... wrong style!

[Anpu23]

Yes I absolutely hate it when you order something from China and they intentionally send the wrong thing. Then tell you to send it back for a refund... Costs more to send it back then it's worth. Happened to me with a Nintendo Switch. Got a cheap generic controller in the mail. Fought with them for weeks, eventually PayPal just refunded my money. Grrrr it pissed me off so bad I seriously concidered starting a new business to combat this problem.

[Pink2000]

I order clothes online almost every other week. I love it until i can’t fit it or it’s not what I ordered. It’s too much hassle to send it back so I keep it.
last time I ordered clothes I ordered a black long sleeve bodysuit and when I opened it, it was navy blue... I haven’t even sent it back. Currently trying to give it away.

[Chris_u006]

Yes but that's not the only thing that have happened, I've even experienced beeing totally without what I ordered and broken package and product. More than once too. Mostly it works totally fine though. Trade laws that mostly gives the customer right in the end is very useful.

[douchecannoue]

I had a italian ex and she was missing home so I researched a few things common in a italian Christmas... non of them ever came and I had like a week to get all new stuff... maybe the neighbours stole it or suming I don't know but i didn't even get the mony back for them in the end lmao.. also ordered a bondage kit once and never came... lol literally never came get it lmfao

[Hangry22]

Yeah. I ordered many tops online together. One was completely different but since it was a plain white top that was my style , i kept it. But still i brought the one i wanted from first after some time

[Riddler1412]

I ordered, once, a pair of football/soccer cleats online. Got two left cleats.
I'm a lefty when it comes to kicking the ball, so it made me happy. Just sent them an email to send me two right ones, and I'll pay for both. 🤣😂

[Anonymous]

Anytime you mess with the skateboards there isn't any talking happening! business between me and you are over with! if you can't ship the skateboards right then you can't ship anything right! Tony hawk will be disappointed if he heard about this

[HOAAH]

Yes and i kept it but i sent amazon a message saying i never got what i ordered and they sent the right item the next day.

[DJB72]

I recently was reminded why I don't use my card online after 3 fraudulent transactions were attempted.

[Hans222]

So far I haven't had that Desy... gosh I don't want to imagine ordering condoms and getting those outsized deep freeze bags 😂. Sjeeeez!

[Bagggy]

After a lot of those miserable experiences, I now stick to Amazon. They aren't free of issues either but the frequency is very low. Even when there are issues with the order, they're quickly fixed

[Anonymous]

Yeah all the time. I ordered toys for my kid this year in September and they shipped me two of each.
My girlfriend ordered some sex toys online and they sent her some pretty big expensive stuff by mistake. It was a good night lol.

[hahahmm]

No. But one time I ordered some $80 door related hardware and they shipped me 10 when I only ordered & paid for 1. Then when I tried to contact them they ignored me so I ended up giving the extras to habitat for humanity.

[myhaiva]

Well, I ordered MTG tokens. Paid for 1/1 Colorless Spirits to go with my Forbidden Orchard, but I got 1/1 White Spirits with Flying. I was disappointed. Still, 1/1 Spirits, just with Flying and not Colorless. :/

[TeeBar]

For most on-line vendors, it is easier and cheaper to just write off the transaction so they let you keep the incorrect item and ship the proper item.

[OlderAndWiser]

I ordered a single item on Amazon and the company shipped me two of the right thing instead of one.