I bought a new computer and got $200 off because "they just turned it on to see if it worked" and when I got it home and went to boot it up it already has someone else's name and password on it so I can't actually access windows.
So basically, I booted it for the first time expecting to have to install everything and make my name and password etc but it already has someone else's name and password.
Does anyone know how I can get past that?
If I can't I have to take it back.
I looked up on Google how to factory reset it and it's a really long process and I don't know if it will actually remove the copy of windows cause they didn't provide me with a disc or a key for it or anything
Most Helpful Guy
I'd just do a system restore, you should be able to do it from the BIOS if not It can be done with the function keys on boot
You can create an account in safemode with CMD but I'd recommend system restore because it's easy
Where did you buy the PC from anyway? Those guys sound like amateurs
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