Does this actually happen to people?

I left this girl a few messages over Kik and she didn't respond back until about a week later and she told me that her phone cleared itself so she never got any of the messages, even though they say that they're "read" on my phone. Is that true or is she just lying? Have you ever NOT received any messages from someone and that someone told you that it shows that you read their messages?
She's telling the truth, it's happened to me before.
Vote A
She's lying, that doesn't happen.
Vote B
I don't know/Other
Vote C
I don't use Kik.
Vote D
Select age and gender to cast your vote:
Does this actually happen to people?
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