Why some people donot take criticism well?

Cap_T
So i used to go to a restaurant i used to be a regular but the place took a wrong turn i mean people just stopped coming , so i wrote a review saying the place used to be nice and all... took wrong turn miss management and stuff... then i get a message from the director say that he shud kick my *** he says that i ate for half price which i didnot , whats wrong with him i mean i cannot write a review just because i know them plus i didnot mention any names i spoke about the place in general
Why some people donot take criticism well?
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