For those who who dont follow rules, is this man a hero or a zero to you?

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https://www.huffpost.com/entry/costco-worker-mask-tison_n_5ec4bb70c5b60cee79a377b6
‘Hero’ Costco Worker Hailed After Showdown With Irate Shopper Over Mask Policy

worker at a Costco store is being praised on social media for calmly deescalating a battle with an angry customer who refused to wear a mask while shopping in the store.
Costco requires all employees and customers to wear a face covering while inside its retail locations. But the customer filmed himself waiting in the checkout line without a mask and berating a worker named Tison who asked him to put one on.
“I’m not doing it because I woke up in a free country,” the customer said after threatening to put the Costco worker on his “3,000-follower Instagram feed.” Tison greeted the man’s Instagram followers, politely told him to have a great day and walked away ― taking the customer’s shopping cart of goods with him.

“You’re no longer welcome here in our warehouse,” Tison said. “You need to leave, thank you very much.”
For those who who dont follow rules, is this man a hero or a zero to you?
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