Why do some people write negative comments inline about celebrities they have never met before and done nothing wrong to them?

Anonymous
I remember once on GAG I saw this person post a question calling this celebrity ugly.
They were mocking this person because of their looks and not because of their personality.

I assume this person must have a sad and boring life to do something like this.
Why do some people write negative comments inline about celebrities they have never met before and done nothing wrong to them?
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