What are some possible reasons I haven't received my unemployment credit card?

Anonymous
It's been over a month since I filed. I went on my account to look at my claim, and it says the money has been given to me, but I never received a card, so I have no way to access the funds. And I can't get through to the help desk.

So I don't know what my options are. What could be the reason I never received my credit card?
What are some possible reasons I haven't received my unemployment credit card?
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