Search Results: not returning phone calls

I've been curious about that for a while, and I have no clue why the younger generation seem to hate to verbally talk on the phone, and greatly prefer to use text and messaging services almost exclusively, or at least disproportionately so.

I've especially noticed that whenever I call my patients. Most of my older patients don't even know how to text. Those who do, specifically prefer to talking over the phone over texting. As for millennial and younger patients, they almost exclusively prefer texting. I would call one of them, leave a voice message asking for them to return my call, only to get a response via text shortly after. I thought, maybe some of them don't answer and prefer to text because they're at work/class, or want to maintain their privacy (not wanting to be overheard over the phone). That is understandable, but that's the case literally any time, and any day!

Personally, I don't mind it very much. I'm not particularly partial to speaking or texting. I am hoping that someone might have a better understanding as to why things are the way they are. I am curious.

I have read a Forbes article that explains the reason why, and seems to do that well.
https://www.forbes.com/sites/larryalton/2017/05/11/how-do-millennials-prefer-to-communicate/#112c51fb6d6f

What do you think the reason is?
Do you prefer text, speaking, email, or another form of communication?
Are you annoyed by someone's preferred method? For example, if you prefer texting, does someone insisting to talk over the phone annoy you?