Do you have stuff in your home that cost a lot, that supposedly works well, and actually doesn't?

[msc545]

I Replaced my 3 older thermostat with new Ecobee digital thermostats at a cost of $1,000 . The Ecobee thermostats are the digital equipment from hell. They don't turn on when they're supposed to. When they do turn on, they run too long, or they don't, or they run for 2 seconds and quit. They get the temperatures wrong, and no matter how I try to program them, they ignore what I've done for the most part. Put it bluntly: I have spent two months basically saying, "Who do I have to fuck to get these things to work?" It turns out that it's virtually impossible to talk to the company. They don't return phone calls, and they don't return email, and they basically ignore anything you say to them, even if you're really nice, which is how I have been. These things have a warranty that they apparently just ignore. My next step is going to be to submit a complaint to the California Attorney General's office about their neglect and refusal to honor warranty terms. That's how far this has gone. It's driving me nuts. These things are nothing but pretty on-off switches that occasionally work, sometimes, maybe. I hate these things, and I hate this company. Do you have anything like this?

[TrueConfection]

My washer, dishwasher, refrigerator, TV, high speed internet, my cell phone gets lousy service at home, pool heater, and a few other things.

[TrueConfection]

Thanks for the MHO 😂🩷

[Iron_Man]

Thanks for letting me know. I need a new air-conditioning thermostat. I’m not gonna get that one then

[msc545]

No, whatever you do, do not get anything made by Ecobee. You will be really sorry.

[msc545]

I advise getting a simple one. Don't try to get one of the digital ones. They don't work properly. They'll turn your system on and off unpredictably, and it'll make you want to throw them in the trash.

[Iron_Man]

I have a digital one right now, but it’s old. Thank you.

[msc545]

I wish no I had kept my old ones. I have three sets of heaters and three sets of air conditioners and so of course I need three thermostats. The old thermostats I had worked well but they didn't look nice and they didn't have fancy digital displays. So in my arrogance I decided I needed more attractive one and I got the ones I have now got 300 bucks a pop. I'm very sorry I did that. They are nothing more than $300 on off switches but sometimes work and sometimes don't made by a company that refuses to support their products. Never buy anything made by Ecobee.

[Iron_Man]

I’m sorry that you had this problems but now you have learned never to buy from that company again

[msc545]

An expensive lesson

[Iron_Man]

Yes…

[Iron_Man]

Thank you for the award my friend. Have a good day at work. It’s 9:22 in the morning for you.

[Sevenpointfive]

no i don't have anything like that. maybe one day?

[msc545]

Do you actually want to have stuff that doesn't work well and costs a lot?

[Sevenpointfive]

yes? because that means i can afford to be a dumbass and continue buying crap.

[msc545]

Wait until your rooms heat up or are freezing cold, and you can't get the air conditioning or the heater to come on because the stupid thermostat is also frozen up.

[Sevenpointfive]

i don't think that'll ever happen. i can't stand the cold. heat and shade for me.

[msc545]

If you install the right or, in this case, the wrong thermostats, I guarantee it will happen.

[Sevenpointfive]

maybe i need to get your guy to come give me an estimate?

[AngryCarl3]

No, stuff that doesn't work and can't be fixed gets either tossed or returned whence it came.