Does anyone ever feel sorry for people who run small businesses that do a good job, but don't attract much clientele?

I was struggling to find a barbershop that was open & available after finding out at late notice that the one I normally go to had a pipe leak. So I was wandering through the high street and I found one small barbershop, never heard of the guy on his own no client waiting , I took gamble.
Afterwards he gave me perfect zero fade better than the previous barber efforts & that guys business was booming before the leak.
Does anyone ever feel sorry for people who run small businesses that do a good job, but don't attract much clientele?
Post Opinion