Where do companies find these call center workers?

[red324]

Called xfinity to tell them my remote is pooched, so today I find out that they reserved me a new remote at a location that doesn't even exist. So call back and the same issues happens. They pretend to be stupid and all that. I'm like don't they just have replacements at the store? I take it the whole report of my issue was made up too?

[Anonymous]

Literally anyone off the street with a high school diploma and they are working at home while helping you

[red324]

My friend told me he just walks into an xfinity store and changes it out when they act up. Did that today and they swapped it out no questions asked. Didn't have much luck getting it paired to the tv though so I need to have a tech come out now

[red324]

You can't turn the TV off or control the volume. You have to use the actual TV remote for that

[Opinion Owner]

Same. Its annoying

[Anonymous]

From Third World Countries.