Search Results: new order

I’m used to dealing with stupid people in customer service but it doesn’t happen often & has been for the past week. Last week, I went to an ice cream shop, order at drive through & when the guy hands me my cup he says “we usually pile on the toppings but this ice cream had a lot of toppings”. I just look at him & grab it, he says have a good day and I drive off. It just irked me it’s like mind your business. Second one was this past week at a pollo tropical drive through, order at speaker then go to window & ask him for a sauce. He looks at me & goes “you’re making me do more work”. And I said “excuse me?” I knew I heard right but he was kind of mumbling then he repeats it again & says “ that’s making me do more work no I’m just kidding”. And I said “excuse that’s very rude remember I’m a customer I’m not your friend”. And he apologizes, I grabbed the food from him, make sure it looks right & then he hands the sauce. I then say “I’m going to your manager” & drive off. Last one was Friday at a GameStop, I’ve dealt with this specific guy before & he was pretty accommodating the last time but Friday he irked me. I call in & ask if a new game that released that day was in stock. He says there’s plenty in stock & I go to pick it up. He asked if I pre ordered and said no I called in right before coming in to see if there was any. He goes on about how he’s shocked there’s so many copies in stock for the console I was asking for. Asked if I wanted to pre order future games, said no & he suggested pre ordering to ensure I will get a new game on release day. I said I called in anyway to see if you all had it before coming in & wasting my time he said pre ordering would save me having to call in. I reiterated I’m familiar with the pre order process.

My co-worker did deserve his 1 week suspension as he got frustrated and broke a pizza screen. But he was relieved he wasn't fired and could return to work the next week.

However when the new schedule came out, he wasn't on it. Throughout that week he tried calling and texting our boss asking what's going on. He got no responses. She never told him to come in or anything.

After not getting any responses my co-worker physically went in. But had to go in the next day because our boss wasn't there. The next day he went in and our boss said he's fired. She could have fired him 3 weeks ago instead of suspending him so he knew to look for other employment.

He admits he deserved the suspension. But he didn't deserve having our boss make him believe he still had a job at the end of his suspension.

I'm not surprised by this, because our boss is known to use her position to punish all of us. Even if she thinks you did something wrong and you defend yourself. She'll cut people's hours that make innocent mistakes.

People quit there all the time because of how she controls us knowing we need a paycheck. She also calls us stupid, idiots, and retards behind our backs. We know this because we all have traded stories of her talking about each other.

I just think it's wrong making him believe he still had a job just to fire him. With all the open jobs available, he could have been starting a new job and not have to worry about having money to pay his bills. I really feel with her track record, she did it to punish him more than he was suppose to be.

Oh and she has her daughter and son-in-law working there, and times out orders with the bigger tips so they can take those deliveries and the big tips.

I use to think my other co-workers were being paranoid. But I see everything is true.