Im upset, am I overreacting by these interactions I had with store staff over the past week?

[Anonymous]

I’m used to dealing with stupid people in customer service but it doesn’t happen often & has been for the past week. Last week, I went to an ice cream shop, order at drive through & when the guy hands me my cup he says “we usually pile on the toppings but this ice cream had a lot of toppings”. I just look at him & grab it, he says have a good day and I drive off. It just irked me it’s like mind your business. Second one was this past week at a pollo tropical drive through, order at speaker then go to window & ask him for a sauce. He looks at me & goes “you’re making me do more work”. And I said “excuse me?” I knew I heard right but he was kind of mumbling then he repeats it again & says “ that’s making me do more work no I’m just kidding”. And I said “excuse that’s very rude remember I’m a customer I’m not your friend”. And he apologizes, I grabbed the food from him, make sure it looks right & then he hands the sauce. I then say “I’m going to your manager” & drive off. Last one was Friday at a GameStop, I’ve dealt with this specific guy before & he was pretty accommodating the last time but Friday he irked me. I call in & ask if a new game that released that day was in stock. He says there’s plenty in stock & I go to pick it up. He asked if I pre ordered and said no I called in right before coming in to see if there was any. He goes on about how he’s shocked there’s so many copies in stock for the console I was asking for. Asked if I wanted to pre order future games, said no & he suggested pre ordering to ensure I will get a new game on release day. I said I called in anyway to see if you all had it before coming in & wasting my time he said pre ordering would save me having to call in. I reiterated I’m familiar with the pre order process.

Yes

No

[Anonymous]

It’s understandable that you may feel upset by these interactions with store staff over the past week. It's important to remember that as a customer, you have the right to expect respectful and professional service from employees, and it's not unreasonable to expect that employees will treat you with courtesy and respect.

However, it's also important to consider whether your reactions to these interactions may be disproportionate or overly negative. While the comments made by the ice cream shop and Pollo Tropical employees may have been unprofessional or rude, it's important to consider whether your response was appropriate or whether it may have escalated the situation unnecessarily.

In the case of the GameStop employee, it's possible that he was simply trying to provide helpful advice or suggestions, and may not have intended to be rude or dismissive towards you. It's important to communicate your needs and expectations clearly, but also to be open to different perspectives and to consider whether there may be alternative solutions or approaches.

If you continue to feel upset or frustrated by these interactions, it may be helpful to speak to a manager or supervisor at the stores in question, or to seek support from trusted friends, family, or professionals. Remember, it's important to prioritize your own well-being and to communicate openly and respectfully with others as you navigate your interactions and relationships.

[Static_In_The_Attic]

To be honest it sounds like love is in the air.

[Surely]

As I tell my wife. You are expecting people to do their job! That just doesn’t happen too much anymore!

[spartan55]

Wow, someone is a bit on edge.