There is a tool at my work that only she knows how to independently use and seems to keep making excuses to train me.
-When we got training by vendor, we agreed to skip basic training because she already knew basics and could teach us later
-When I asked for training, she said I would get trained when we worked on actual projects
-But, when actual projects came, she didn't seem interested in giving me hands on experience with tool. She kept controls to herself and was quiet about what she was doing, while I just shadowed.
-When I asked again, she told me that I need to become more comfortable with another tool that houses this tool, which makes no sense because I already know how to independently use that tool well. Anyways, I read the manual and it doesn't make sense to me why I was asked to read it...
I have brought up this up to my immediate manager, and he seems complicit or oblivious (he doesn't seem to understand the tool well). I am not sure what to do... Its been maybe 1.5 years since vendor training, and I still don't have proper basic training.
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That really sucks man, what a pain to deal with. Some thoughts:
- Next time you have project together, straight up tell her you need hands-on time with the tool. Say your development depends on it.
- Suggest dividing tasks so you lead one section where you operate the tool. Be confident and don't take no for an answer.
- Document your convos with her clearly making you promised training. Save records in case it ever blows up and you need proof.
- If she fights, ask to stay after work one day to go through a quick practice demo just you two. Might go better 1:1 without an audience.
- Keep bringing it up with your manager too, but also look for a new job if it doesn't improve. Not worth it if they won't support you.
- Maybe see if the vendor could do a quick refresher training for just you, saying you need updates. Might bypass the blockers.
Hope it gets fixed soon man! Sucks to have crappy coworkers holding you back like that. Stay positive - you got this!
Thank you for your advice. I appreciate it.
You’re welcome man no problem at all
If your boss isn't listening, you have trouble.
Any advice?