Are they ignoring my doctors request?

I've been going through old boxes. of files at work from about August 2023.

It's an ongoing project.

It's going through old boxes of files. Going through the files and check for any original documents.

Now we are still going through the files and have to take out the staples, paperclips etc.

I also have to deliver A4 reams of paper between two levels.

With this being done I now have supraspinitus in my shoulder and can barely move my arm.

My doctor has given me a certificate for less hours of going through the files.

My boss has to:

Lift the files, not lift the boxes - which I already do

Use the trolley to put the a4 paper on it and lift reams one at a time - which I already do

Her suggestions are pointless as I already do this now.

Do you think she is ignoring what my doctor is saying?

I can't leave this job till I find another as I need the money

Are they ignoring my doctors request?
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