I think it's because it's beautiful to see in a world that's even worse than ours that people can still come together and form connections and sacrifice for each other. I think it reminds us of our own struggles we have connecting with others and the pain we've felt. The contrast of the bleek world makes the few moments of joy stand out even more :).
And it also makes the characters more relateable and easier to root for because they have real problems in their life they're not just complaining about their coffee being too hot or something like that.

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