How do you fix neck pain please?

artsy_dragon
I've had bad neck pain for the past week. I take painkillers, rub deep heat on it and I'm currently wearing a scarf to help support my neck.

I sleep on the floor. I've had back pain from this but never neck pain. I'm currently round my parents house, looking after my siblings. So I sleep on the floor as I have no where else to sleep, it doesn't bother me. I sleep better on the floor anyways.

Just my neck is in a lot of pain. It's easy Sunday morning here so I can't call the doctors till tomorrow. Plus you all know I'm not keen on calling them due to my anxiety. Have you got any other methods that doesn't involve the doctors please?
How do you fix neck pain please?
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