Should I keep my HP printer another 30 days, return it to Sam’s Club under their 90 return policy and then purchase a new printer?

[DWornock]

That way, I get another brand new printer with full toner cartridges. It is a good printer so why would I do that? The reason is HP claims the warranty starts when Sam’s purchase the printer so my warranty is only 9.5 months instead of 1 year. I attempted to dispute the purchase date but that requires an original receipt that most places don’t give you when you purchase on line.

Sam’s Club sent an email but I must log in to view the order with gives the details including the delivery date. However, would not accept a screen shot.

I also sent my Sam’s credit card statement showing date, price, and model number, but HP didn’t accept that as a receipt. I also sent a photo of the FedEx shipping label on the HP box showing the model the shipping date and weight. And, from the tracking number, you can find the date and time received.

[Guy13]

I have had an HP workhorse printer printing out 250 -265 long statements including June/July tax summaries. I love it !! Workhorse and worth the little extra I paid 7 years ago... serves my purpose.

What's your purpose and its features?

[DWornock]

It is an All-in-One color LaserJet printer. It prints, copies, scans, and faxes and I use all the features.

[Guy13]

Exactly mine too as I have both chart rather than pure statement's numbers clients too... Basically, it allows me to spoil the "bosses". I love my HP !!

[Wise4myage]

Yes, because it falls under their guidelines for returning merchandise.

[DWornock]

At the very least, since HP is cheating on the warranty, perhaps I should make it expensive. They can't sell a 2 month old printer that has been used as new. I wish I could include the screen shot and the picture showing the FedEx label on HP box but I can't post additional photos.

[Adaeva]

Since HP refuses to accept that proof and fails to give you a full time warranty, they need to pay for evil behavior. Therefore, you should return the printer and purchase another printer

[KelleyNice]

If HP is going to cheat and not be reasonable, it is fine if you return the printer and buy another because HP should be penalized when they do wrong.