Is it ok to feel unheard?

at some point we all go through tough times, and right now I don't feel like I'm heard. yes, I try and reach out to people like my family and some of my friends, but I don't feel like they think it's not that bad like I'm exaggerating, or they don't understand. I just don't know anymore and it's becoming a problem I'm crying almost every week and I do see a therapist. how do I stop this?
Is it ok to feel unheard?
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