Am I wrong to complain to hotel management about the housekeeper?

[Anonymous]

I already live in the hotel for a year. So I get all hotel facilities. I got 3 times a week cleaning room, but because i just live here with my husband, and he just use the hotel for sleep at night i told them to just clean my room once a week.
But because the house keeper is always the same, they started to be annoying, like don't change the towels if i don't ask, don't clean the bathtub if i don't ask, don't clean the windows or sometimes don't take the trash in the bathroom or even complaining because there are some hair on the floor (it just regular hair shading but i have longhair) to me.

Would she get problems if i complains to the hotel manager?

[ohsheeT]

It seems like that you've been there for so long that you would get to know her and become friends with her and you would be able to communicate to her what you want or what you need and make it easier on her as she would do the same for you

I mean living there that long you would think that you would get to know her a little bit and work it out with her instead of management

[Asker]

I don’t make friends with workers i live in.

[slatyb]

I think I see the problem. Your attitude is probably reflected in the service you are receiving.

[AviatorTom]

You should calmly talk to the manager, but not about any particular staff. Just tell them what you would like housekeeping to do, explain what they are doing, and tell the manager what you would like differently.

Housekeeping staff are generally willing to do whatever the customer wants. That's their job

[Iron_Man]

They’ll even give you a free towel the maid if you give them a little tip. And you can purchase a bathrobe from the manager, but I’m not interested in bathrobes. I don’t lay around in a robe because you’re in private parts always end up coming out and that’s embarrassing when having guests over.

[sage2021]

She's not doing her job and she's lazy! Period.

I would say something to her boss or ask to have the room cleaned 3 times a week.

Could you move to a better hotel?

Yeah, if you complain to her boss she might take out revenge on you and flatten your car's tires or something weird.

[Asker]

I live in the 5 stars hotel here, because i couldn’t find a place when i moved here. and i still have 6 months contract.

[Nikki1989]

That is fair enough. I would be complaining too.

[front2back]

Yeah you need to talk to the manager about that, I have had to live out of a hotel for weeks on end for most of 2026 and I noticed the housekeepers started to get lazy in the same way. They would show up every other day as scheduled but would do crap like you described with not changing the sheets or changing the towels.

It is their job, I get that it sucks and I don't envy them but long-term tenants are less demanding than one-nighters on them, they should at least be giving the same treatment.

[Asker]

Yes same, like i mean i don’t ask for special services. Just clean it like the same when i first time check in, as the hotel standard.

[stevenkelly]

No, not necessarily. If the housekeeper did something that genuinely affected your stay like being rude, entering your room without proper notice, missing cleaning, damaging something, or mishandling your belongings, it’s reasonable to tell management

[andreasderjuengere]

What you want is a clean room - not friction.

Have you tried to speak with the cleaner directly? Probably it's just a misunderstanding about work instructions.

If you involve ''management'' - why a complaint? Just sit down and explain what you would like to see improved or altered.

[Asker]

I talked to her once, she just said yes yes like she is understanding. But when I come back to the rooms, I checked it still the same.

[slatyb]

You are paying for service. Speak to management and politely express your desires for weekly service.

[Iron_Man]

Absolutely your paying for it go right to the manager and complain. They are just being lazy The housekeeper

[Telekinetic-Potato]

Lol I don't think she'll get in trouble friend. She might get an award

[Staximus]

It’s not your house or apartment, it’s a hotel. Go rent an apartment or a house like a normal person if you want to be in charge

[Asker]

That’s why this is hotel, i pay for the service i should get the service i pay for. If this my house i would hire a private housekeeper to clean the room.

[Anonymous]

and what makes you think it's wrong for you to complain?

[Asker]

I don’t want someone get in trouble, she might working to feed the family.