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I am frustrated with my best friend that won't do me a solid...

I am in the midst of getting my claims adjuster license. I just finished my course and passed my practice exam; I am now able to take my final exam. However, my exam has to be done 1 of 2 ways: proctored or I have to have a "witness" someone to be present during my exam that is not a relative, employee, or coworker and fill out an affidavit.

I could do the proctored exam, but my camera quality on my laptop is sh\*t and they need a very clear, decent camera quality because they use facial recognition software for the exam and also, they need to see my DL, (driver's license) and be able to read information off of it.

I've asked my best friend to be a witness for my exam or to let me borrow her laptop to take it while being proctored so she wouldn't have to be present. I even offered the convenience of coming to her home so she wouldn't have to worry about leaving her home or getting her laptop back.

I've asked her twice over text if she would allow me to use her laptop or be a witness for me, and she ignored me both times. No response whatsoever. She just changed the topic of conversation. I don't get to see her a lot because we have very different work schedules, so I haven't been able to ask in person. She knows I am unhappy with my current employment which is why I've decided to take a different career path.

I am p\*ssed off and frustrated. I feel like I'm not asking for much so I don't get why she cannot do me this favor and I have also asked in a very convenient manner I feel like. I feel like she's not being a good friend, mostly by not even giving me any sort of response and saying no. Am I in the wrong for being upset?